🌿 Landscape 20/20 Customer Care & Maintenance Guide

Thank you for choosing Landscape 20/20 for your Arizona landscape design and installation! We’re proud to have been a part of transforming your outdoor space and want to ensure you enjoy your investment for many years to come. Below are essential landscape maintenance tips to help you protect and prolong the beauty and function of your landscape elements.

For warranty issues, service questions, or ongoing support, please contact our office directly at (480) 570-4995. To ensure timely and efficient communication, please avoid reaching out to your designer, foreman, or sales rep directly.

💧 Plant Watering Tips for Arizona Landscapes

In desert climates like ours, proper seasonal irrigation management is critical. If your landscape includes a drip irrigation system, make sure you’re adjusting it as the seasons change.

  • Summer (Hot Weather Watering): Increase duration and frequency to combat Arizona heat.

  • Winter (Cool Weather Watering): Decrease watering time to prevent root rot and over-saturation.

  • Use your irrigation timer, usually housed in a weatherproof box on your property, to make adjustments. Refer to the user manual or call us for guidance.

🚱 Signs of Overwatering & How to Fix It

Overwatering can harm your desert-adapted plants just as much as under-watering. Look for:

  • Limp, yellowing leaves

  • Mushy stems or soil

  • Mold, mildew, or root rot

Solution: Stop watering for a few days, let the soil dry out, then resume on a reduced schedule.

❄️ Freeze Protection for Arizona Plants

Yes, it freezes in Arizona! During freeze warnings:

  • Cover vulnerable plants with breathable fabric (not plastic)

  • Extend covers to the ground for insulation

  • Remove covers by midday to prevent overheating

💡 Adjusting Landscape Lighting

If your project includes outdoor lighting, seasonal sunset changes may require timer updates:

  • Find your lighting timer box (usually near the irrigation timer)

  • Adjust on/off times to match dusk and dawn

  • Consult the manufacturer’s manual for help

🪨 Travertine Stone Care & Cleaning Tips

Travertine is beautiful but sensitive. To preserve it:

  • Avoid acidic cleaners, bleach, ammonia, and abrasive powders

  • Do not use high heat or pressure

  • Sweep/blow regularly to remove debris

  • Hose off with low water pressure if needed

⚠️ Note: If you have a saltwater pool, rinse the travertine patio often to prevent deterioration.

🧱 Paver Patio & Walkway Maintenance

To keep your concrete pavers looking new:

  • Regularly sweep or blow off dust, dirt, and leaves

  • Use a coarse broom and water in spring to freshen surfaces

  • Watch for weeds between paver joints and apply a weed preventative

Avoid using high-pressure washers, which may dislodge sand and compromise structural integrity.

🌞 Protecting Artificial Turf from Turf Burn

Reflected sunlight from windows can melt artificial turf. To prevent this:

  • Install solar window screens or films on glass surfaces facing the turf

  • Keep fire pits, grills, and hot objects away from turf

  • Never smoke or drop hot coals near synthetic grass

🧼 How to Clean & Maintain Artificial Turf

Extend the life of your turf with regular cleaning:

  • Blow away debris, dust, and leaves

  • Rinse occasionally to remove pet waste or odors

  • Hire a professional turf cleaning service every few months—especially for homes with pets or children

🚫 Never power wash artificial turf—this can void the warranty and damage the turf fibers.

🌊 Water Feature Maintenance & Hard Water Tips

Keep your water features clear and functioning with these tips:

  • Clean pump regularly and soak in a 50/50 vinegar-water solution to remove mineral buildup

  • Replace dirty or green water

  • Use safe enzymatic cleaners like Fountec

  • Avoid using chlorine or bleach, which can be toxic to pets, wildlife, and people

If you notice hard water stains, research treatments based on your water feature’s material type.

🐛 Bug & Pest Control for Desert Plants

If your plants are being eaten or wilting despite proper care:

  • Prune affected areas and dispose in trash (not compost)

  • Use natural pesticides like BT (Bacillus thuringiensis)

  • Give your plants time to recover before replacing them

⚠️ Note: Pest damage is not covered by warranty

🐗 Plant Damage from Wildlife (Javelinas, Rabbits & More)

Wildlife like javelinas and rabbits can wreak havoc on soft, young plants:

  • Use protective wire barriers to keep critters away

  • Try natural repellents like garlic water, coffee grounds, or red pepper flakes (do your research first)

⚠️ Note: Animal damage is not covered by warranty

⚪ Efflorescence on Stone & Pavers

That white, chalky substance on your pavers or stone? It’s called efflorescence, and it’s completely natural. It occurs when minerals from water rise to the surface and leave residue.

To remove:

  • Start with gentle brushing and rinsing

  • For stubborn spots, use a 5:1 water-to-vinegar mix

  • Avoid high-pressure washing over 1,000 PSI—this can damage the surface and void your warranty

Need Help?

Have questions or need help with any of your landscape features? We’re here for you!

📞 Call or text us at (480) 570-4995
🌐 Visit www.landscape2020.com
📍 Serving Phoenix, Scottsdale, Fountain Hills, Cave Creek, and surrounding Arizona areas

(480) 570-4995